PlanFinder allows clients to fill in their personal details, unsecured debts, household income, priority spending, living costs and information about assets.
The income and expenditure information collected is used by PayPlan’s trained advisers to assess a client’s individual situation so that they are able to advise them on the best debt solution.
PlanFinder is supported with live chat, where clients can ask real time questions, plus there is a credit check function where with client permission, data about creditors can be added at the click of a button. This data is supplied by an Experian credit report and includes all debts, no matter how old they are.