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Staying Informed

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Vanquis ordered to pay millions in customer compensation

The Financial Conduct Authority (FCA) has fined credit card lender Vanquis £1,976,000 and told them to pay back hundreds of millions of pounds in interest charges.

27 February 2018

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The impact of mental health on managing money

Over 20,000 people in England who were struggling with problem debt in 2017 were also being treated in hospital for their mental health. This is according to new research from…

20 February 2018

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Problematic credit card debt is on the increase

More and more people are falling into problematic credit card debt cycles, according to research from the New Economics Foundation (NEF) think-tank released yesterday (7 February 2017). Using data from…

08 February 2018

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New proposals save credit card users £1.3bn

New proposals could help customers with long term credit card debt to save up to £1.3bn over the next few years. An updated consultation published by Financial Conduct Authority (FCA)…

15 December 2017

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PlanFinder finalist for industry award

National free debt advice provider PayPlan has been shortlisted for an industry award for its online client assessment tool PlanFinder. A finalist in the Affordability Assessment Solution category at the…

08 December 2017

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I can’t believe we still do that!

PayPlan has been working closely with the Institute of Money Advisers (IMA) to launch a new campaign ‘I can’t believe they still do that!’ is the name of the campaign…

22 November 2017

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Mortgage rate increase means repayment shock for millions

A rise in interest rates will result in monthly repayment shocks for millions of homeowners who are already living on a tight budget, according to figures from leading free debt…

25 October 2017

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PayPlan calls loan intermediaries to do more

Leading free debt advice provider PayPlan is encouraging loan and mortgage intermediaries to do more when it comes to consumers who have previously been declined credit. PayPlan believes that consumers…

24 October 2017

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Helping gamblers to get free debt advice

It’s Responsible Gambling Week and this gives PayPlan a chance to support other organisations to raise awareness about the importance of gambling responsibly. An annual initiative run by Gamble Aware…

13 October 2017

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Digital debt advice reaching more individuals

The amount of individuals reaching out for debt management advice has increased by 20 per cent since May according to figures revealed by free debt advice provider PayPlan. Findings revealed…

26 July 2017

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