About PayPlan Pro

Professional information hub

PayPlan Partners

With PayPlan Pro - you get access to the latest industry news, resources and a simple route to refer client for free debt advice. 

By working closely with the free advice sector, creditors and employers, we provide clients with the best possible advice and debt solution, while offering access to a wide range of support services.

Multiple referral channels

Multiple referral channels
Multiple referral channels

Full omni channel service

Digital Debt Advice
Digital Debt Advice

Recommended by the Money Advice Service

PayPlan is regulated by the Financial Conduct Authority and recommended by the Money Advice Service (MAS). We hold the Advice Quality Standard accreditation which ensures we meet the standards approved by the MAS quality framework, and hold individual accreditation from MAS for our advisers.

In addition, most of our advisers are MIMA Cert qualified, holding the Certificate in Money Advice Practice awarded by the Institute of Money Advisers

Specialist support for self-employed clients

PayPlan is the only free debt advice organisation to offer flexible in-house support. In its dedicated team, specialists work with individuals to create cash flow budgets to understand the business’ affordability and whether they are making profit or loss.

Advisers will also support the client with their tax returns. This is to make sure that the company books are in order as it will help to get the creditors on board to approve an IVA.

Dedicated Vulnerable Client Team


PayPlan’s Vulnerable Client Team is dedicated to supporting clients who are considered to have a high risk, or permanent vulnerability, with free debt advice.

Every PayPlan debt adviser has been trained to recognise the signs of clients who are vulnerable. A client is considered to be particularly vulnerable if their personal circumstances are likely to leave them susceptible to detriment.

Free debt help in Scotland


In Scotland, the law on dealing with secured and unsecured debt differ from those in England, Wales and Northern Ireland.

Our specialist division, PayPlan Scotland, specialises in providing tailored advice and guidance for residents in Scotland who are experiencing debt problems.

The IVA technical training offered really good anecdotal information. This is exactly what we need as advisers.

IVA Training Attendee, Dec 2017

I’m constantly impressed with PayPlan’s focus on client outcomes, its mature understanding of the regulatory environment, and the desire to work with creditors in a real way, and not just for show.

Gareth McNab, Nationwide
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We can make a difference

or call 01476 518 178